Last Friday as soon as Zach and I got into the office we started discussing a pile of issues we had been having with a certain unnamed network load balancing piece of hardware. Part of our frustration has been that that the vendors product is this “magic bucket of goodness” that they hold very close to their heart and we have little insight into the specific architecture of the device. This puts us at the mercy of the vendors support, and our social engineering skills, when we have a issue as nasty as the one we have been dealing with.